FAQ

Frequently Asked Questions

Everything you need to know about junk removal with Clean Up Kangaroo. Still have questions? Just call or text.

How much does junk removal cost?+

We charge upfront, locked-in flat-rate pricing based on how much volume your items take up in our truck — not by weight or time. You'll know the exact price before we lift a finger, with no hidden fees or surprise charges.

Do you offer same-day service?+

Yes. We offer same-day and next-day availability throughout Connecticut. Call or text us in the morning and we can often have a crew at your door that same afternoon.

What items will you take?+

Just about anything non-hazardous: furniture, appliances, electronics, mattresses, yard waste, construction debris, hot tubs, sheds, and more. If you're unsure, just ask — we'll let you know right away.

Are you licensed and insured?+

Yes. Clean Up Kangaroo is fully insured for your protection, and our crews are trained, uniformed professionals. Your property is covered from the moment we arrive.

Do you recycle or donate items?+

Whenever possible, yes. Usable furniture and household goods go to local charities and donation centers, and we recycle metal, electronics, and clean materials to keep as much as possible out of landfills.

How do I get a quote?+

Fill out our online quote form, call us, or text us a few photos of what you need removed. We'll send a free, no-obligation estimate — usually within 25 minutes during business hours.

Do I need to be home for pickup?+

Not always. If you can describe the items and their location, we can often complete the job and send you before-and-after photos. Just let us know what works for your schedule.

What's the $50 off offer?+

If you submit a complete quote request during business hours (7am–8pm CT) and don't hear back from us within 25 minutes, you get $50 off your first service. One per household, new customers only.

Still Have Questions?

Our team is standing by to help — call or text us anytime.

Ready to Get Started?

Get your free quote in minutes. Same-day and next-day appointments available across Connecticut.